Frequently Asked Questions
Have a question? We've got answers!
I can’t get to your brewery, how can I get your beer?
You can now get our beer through our online store and we can ship our beer directly to your house!
Can I order craft beer for my event, wedding or party?
Yes! Please contact us at email@example.com to find out more about how we can supply fresh Overflow beer for your event.
Is this legal?
Yes! We ship all of our beer via The Brew Box Co. and it is licensed by the AGCO and complies with all Ontario laws regarding the sale and distribution of beer.
Who can buy the beer online?
You must be 19 (or 18 depending of province of purchase) years of age or older to purchase our beer. Please be prepared to show I.D. upon delivery.
I have more questions how can I reach you?
Email us at: firstname.lastname@example.org
How do you ship my beer?
We ship our beer using the Brew Box Co and they ship via Canada Post.
Do you ship outside of Ontario?
We can currently ship to Ontario, British Columbia, Alberta, Saskatchewan, and Nova Scotia.
How do I report an issue with my order?
Send an email to email@example.com and tell us how we can help you.
How do you handle payments?
We use a secure online payment system to accept credit payments from these providers: Visa and MasterCard.
What if my beer was damaged during delivery?
Please refuse the delivery from Canada Post and we’ll send you a fresh box. If you do accept a damaged box, please contact us at firstname.lastname@example.org and provide photos. Your options will be as follows.
- We will ship you a replacement beer provided it is still in stock.
- If we no longer have any beer to replace what broke, we'll refund the cost of what broke.